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We are dreamers who want to facilitate the painting process for anyone out there wanting to create art.

FAQ

FAQs – Frequently asked questions

Paintbynumbersonline partners with global manufacturers and companies in order to provide you with the best prices and a unique global shopping experience.

This means that your order is shipped from global areas such as USA, UK, and China.

***WE SHIP WORLDWIDE***

Unfortunately not all our global suppliers provide tracking numbers but we do offer a 100% satisfaction guarantee on all our orders. In the very rare occurrence that your package does not arrive within the allotted time or is lost in transit, simply email us at support[at]paintbynumbersonline.com and we’ll make sure you’re taken care of 100%.

Because we ship some of the products directly from our partners in these countries, your item may take anywhere between 2-8 weeks. Please do not panic if it does not show up immediately, it’s on its way 🙂

Products may also be shipped separately to get to you faster.

For some products such as T-Shirt we deliver in around 5 days on average if you are in United States.

For your convenience, the estimated delivery time is noted on each product page

We assure 100% satisfaction on all orders!

We stand behind our products and service 100% and we strive to answer any message sent to us within 24 hours (usually sooner). So if you have any questions before or after ordering feel free to contact us via our support email support[at]paintbynumbersonline.com or contact page.

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